An annual maintenance contract is an agreement between a company and a provider that sets expectations for the ongoing maintenance of machinery or property that the company purchases from the provider. The annual maintenance contract ensures that the service provider will repair or replace equipment or products sold to the customer either when they are not functioning or as otherwise agreed between the two so as to minimize the consequent impact on downtime or irregularities in ensuring business continuity.

Annual maintenance services can apply to buildings, landscaping, computers, machinery, technically-enhanced furniture, and any other technology or business systems that require post-purchase service and maintenance. In specific industries, AMCs are certainly more prevalent than others.

AMCs are common across many industries: healthcare, IT, retail, etc. An AMC agreement to maintain property is a general concept that can be applied to many needs

Why you need AMC?

Avoid unexpected downtimes

Critical preventative maintenance.

Substantial cost saving in IT maintenance.

Fixed annual maintenance budget.

Prompt software and security updates.

Quickly respond to shifting tech trends.

Why AMC is required?

AMC services provide security for all IT services software solutions that your business uses. AMC helps you have an annual fixed budget for managing your IT system. It also enables you to avoid unexpected downtimes and reduce maintenance costs.

Benefits of AMC

1. Easy Customer Management
2. Manage Service Contract
3. Manage Product Service
4. Email and Message Alerts
5. Complaint Management